Winners may not request substitution or other consideration from the originally awarded prize. Unless otherwise stated, no prizes will be mailed and must be picked up in person by the winner with a valid ID, from the Shawnee Communications office in Equality or Lovington within 30 days of the awarding of the prize. If prize is mailed, Shawnee Communications is not responsible for any delays in receipt, loss of prize or damages caused by parcel carriers. Shawnee Communications has no responsibility for failure to win or claim any prize based on difficulties with transportation to the office. Failure to pick-up prize within 30 days may result in forfeiture of the prize. Unless otherwise stated, Shawnee Communications contests are only open to existing customers.